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Utilizing our vast array of experience and commitment to exceptional quality and customer service, G4 Technical Services strives to bring both extensive and cutting-edge services to each and every one of our customers' technology challenges.

Solutions

Cloud Solutions

When it comes to I.T., its ok to keep your head in the clouds.

 

You've probably heard the technology term "the cloud", but what is it? Better yet, can it help your business? 

 

Transitioning your technology to the cloud simply means the physical aspects of your I.T. infrastructure, including management and maintenance are delivered and hosted as a service with a monthly pricing structure.

Office 365

Office 365 is designed to enable its users to share, collaborate, and communicate in the cloud.

 

Office 365 takes the Microsoft Office applications and combines them with hosted versions of Microsoft Exchange, SharePoint, and Lync.

 

Microsoft guarantees that Office 365 servers will have 99.9 percent uptime to make sure that your work will always be accessible.

Windows Azure

Microsoft Azure is a growing collection of integrated cloud services—analytics, computing, database, mobile, networking, storage, and web—for moving faster, achieving more, and saving money.

 

Read more on the exceptional services offered by Azure here and let the G4 team handle moving your business to the next level!

Google Apps

Google Apps is a cloud-based productivity suite that helps teams communicate, collaborate and get things done from anywhere and on any device. It's simple to set up, use and manage, so your business can focus on what really matters.

 

Millions of organizations around the world count on Google Apps for professional email, file storage, video meetings, online calendars, document editing and more.

 

Watch a video or find out more here.

Disaster Recovery

How long can your business survive if a disaster strikes? Whether it is an act of nature, hardware failure or an employee accidentally deleting data, many businesses never recover from a disaster. Often, many businesses never reopen after a major disaster.

 

The absence of a Disaster Recovery/Business Continuity plan can be due a lack of time, budget and resources. 

 

We can develop a comprehensive Disaster Recovery/Business Continuity plan that is tailored to your environment and business needs, allowing your business to quickly recover from a disaster with minimal to no down time. This includes detailed steps for your employees to following in the event of a disaster and the steps to be taken to return the business to normal operations.

Network Security

Network threats affect all businesses. These come in the form of instrusion attempts, hacking or employees accessing inappropriate website content.

 

Protect your data and prevent unauthorized access to your network and computers with a security solution that is tailored to your enviroment.

 

  • Firewall solutions

  • Increase employee productivty by blocking access to unwanted sites

  • Antivirus solutions

  • Anti-malware solutions

  • Email filtering and SPAM solutions

  • VPN - Virtual Private Networks

Vendor Management
Single point of contact for I.T. vendors
 

Let us manage your technical support and relationships with I.T. vendors, allowing you to focus on the business.

 

Our technicians are experienced in working with multiple hardware and software vendors. A single point of contact for all I.T. issues saves you time and money in lost productivity dealing with support and vendors.

 

  • Maintain and monitor software licensing agreements

  • Work directly with third party vendors for maintenance and support contract renewals

Voice over IP

Using your existing network and VOIP, you can eliminate traditional phone line bills and long distance services resulting in large monthly savings.

 

  • Auto attendant functionality to allow callers to choose a department or an extension

  • Check voicemail from anywhere

  • With a softphone on your laptop or mobile device, you can make and receive calls as if you were in the office

  • Contact center solutions including ACD, IVR, Outbound Dialers and Reporting/Analytics

  • Solutions that scale to accommodate business growth

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